Emails About Your Order

Product Information

Emails About Your Order

After you place your order with us, you will receive emails about your order to assist in keeping you informed about your item(s) purchased. Please make sure you are not blocking all email addresses or check your spam folder in case you did not receive our email notification.

Below are some examples of emails you might receive when you place your order with us:

Order Confirmation. This email confirms that we have received your order. It includes your order number. Keep this email for your records.

 Shipment Confirmation. This email confirms that your order or part of your order has shipped. You may receive multiple emails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.

Backorder. This email informs you that an item from your order is not available for immediate shipment and will ship when it is available. When the item is available to ship, we will send you an email with your order number. Keep this email for your records.

Important Notice About Your Order. There are a few reasons why you would receive this email, including difficulty in processing your order, inability to ship to the address provided, duplicate order, or cancellation of your order.